Customer Service and Feedback Policy

Data Focus (Global Talent™ Ltd) is committed to providing an excellent quality service to its clients and candidates. It is a member of the Recruitment and Employment Consultancy (REC) and abides by their Code of Professional Practice.

We pride ourselves in our excellent customer service and believe it is the cornerstone of our business. We appreciate that you have in all probability read this before. However, we truly believe in the importance of this service and give it the highest priority. Even with the best product or service without the accompanying customer service delivered in the highest form it invalidates the product or service provided.

All feedback, comments or suggestions about the service you receive from us will be dealt with immediately and is recognised as an opportunity to improve our standards of service and build trust between our partners, our clients and ourselves.

All queries can be sent via email and we will send you an email reply, acknowledging your query and confirming its receipt.

Data Focus (Global Talent™ Ltd) adheres to the provisions of the Data Protection Act 1998. Accordingly, any personal or confidential information in our records or database(s) about a client or candidate is accessible to the respective individual for review or correction by submitting an email request to